Multi channel eCommerce solutions or multi channel retailing can be defined as the use of a variety of channels that are included in the shopping experience of a customer. This includes the research that is done before a particular purchase. Such channels can also include online stores, retail stores, mobile app stores, mobile stores, telephone sales and also various other methods of transacting with a particular customer. This transacting process simply includes returning, browsing, buying and also after sale as well as pre sale services.
An important definition
Multi channel eCommerce solutions are often said to be dictated by the processes and systems when as a matter of fact these are actually dictated by the customers and also their route that they take to transact. The processes and systems present within the retail can simply facilitate the journey of the customer to be served and also transact. There is no longer any linear process. However it is now due to the multiple channels that a very complicated path to purchase has been taken. The pioneers of multi channel retailing include Land’s End, L.L. Bean and Neiman Marcus. These pioneers have built their business from a perspective that has been very customer centric and has also served the customers through various channels even before the use of multi channel solutions.
A complete package
This eCommerce solution has already been described as a complete package for the management of each and every step of the sales cycle of a particular market place. This cycle includes auto price checking, inventory management, customer emails, order fulfillment, currency conversion, shipping and various other important processes.
Enables to automate and synchronize the customer’s inventory across all the eCommerce websites. This is easily done from one particular central hub which allows you to save a lot of time and maximize the sales.
Processing of all the orders is one of the most labor intensive parts for running the business of a marketplace. Thus it is designed to be as user friendly as possible.
This is a very dynamic pricing feature that is capable of putting the website in complete control of how all the products are repriced automatically.
You can reach a very vast number of customers or various eCommerce websites in a very short span of time. This is a great advantage in itself.
An important definition
Multi channel eCommerce solutions are often said to be dictated by the processes and systems when as a matter of fact these are actually dictated by the customers and also their route that they take to transact. The processes and systems present within the retail can simply facilitate the journey of the customer to be served and also transact. There is no longer any linear process. However it is now due to the multiple channels that a very complicated path to purchase has been taken. The pioneers of multi channel retailing include Land’s End, L.L. Bean and Neiman Marcus. These pioneers have built their business from a perspective that has been very customer centric and has also served the customers through various channels even before the use of multi channel solutions.
A complete package
This eCommerce solution has already been described as a complete package for the management of each and every step of the sales cycle of a particular market place. This cycle includes auto price checking, inventory management, customer emails, order fulfillment, currency conversion, shipping and various other important processes.
- Inventory management
Enables to automate and synchronize the customer’s inventory across all the eCommerce websites. This is easily done from one particular central hub which allows you to save a lot of time and maximize the sales.
- Processing of all orders
Processing of all the orders is one of the most labor intensive parts for running the business of a marketplace. Thus it is designed to be as user friendly as possible.
- Auto repricing
This is a very dynamic pricing feature that is capable of putting the website in complete control of how all the products are repriced automatically.
- The marketplaces
You can reach a very vast number of customers or various eCommerce websites in a very short span of time. This is a great advantage in itself.